Sep 24, 2023
An investment in thought leadership - for yourself or your org -
compounds over time.
Starting earlier in your career will have a greater impact. So
what's stopping you from getting started?
For today's episode, I've invited Vaishali Dialani to chat with us. Vaishali is a
Senior Customer Experience Strategist at Konabos
Consulting; a full-service, end-to-end, digital experience
solutions agency.
Vaishali paints a picture of her earliest journey in thought
leadership by participating in everything she could find, and every
event possible – often leading events, even though it was early in
her education and career. By taking these initiatives she was able
to get speaking and presenting opportunities that strengthened her
confidence and opened the door to networking prospects.
Meeting a connection at a conference is great but you need to
follow up to foster that new relationship. Vaishali shares
how she does active outreach, reaching out via LinkedIn to grow her
network. She goes beyond people she has met in person and
explains what you should be looking for in a contact before
reaching out.
Finally, Vaishali shares how growing up in India and being from a
blended family gives her unique perspectives that she uses to
enhance her Customer Experience (CX) work. We learn how her
personality not only affects the CX work she does but also how her
personality is blended directly into the work.
In this episode Vaishali shares incredible advice for
starting the thought leadership experience, excelling at customer
experience, and nurturing a network of value.
Three Key Takeaways:
· Thought Leadership doesn't have to be
industry changing ideas. If you have thoughts and opinions -
share them!
· You are never going to know
everything about your field of expertise. Share what you know
now, you can share now.
· People don't invest enough in
learning. You can never know enough and can always be
sharpening your craft.